Google are associated with innovation in every aspect their business. Their management techniques are no exception. Google employ multiple award systems to motivate employees and perhaps the most notable is their peer-to-peer recognition program. This program allows Google employees to proactively recognize their peers for doing something big or small that goes above and beyond the call of duty. Peers often reward an activity that would have gone completely unnoticed by managers.
Google peer bonuses typically aren’t large but in the words of one employee: “it’s a great privilege to receive one”. A typical example would be one employee giving $175 to a peer that “coded an SQL query for me and saved me a lot of time.”
The system isn’t without critics. Piaw Nai, in his presentation 5 Google Engineering Management Mistakes, claims that “Peer bonus structure was very well done, but not widely used inside engineering.” and goes on to suggest that the sums involved might be considered “insulting”. Eduardo Pinheiro, a researcher at Google counters: “I just checked my team’s status […] The person who got the most peer bonuses had eight in a little less than 2 years. The second one had five during the same time.”
The peer bonus system catalyzes a variety of reward behavior at Google, from bribes from non technical employees for after hours coding projects to QA rewarding developers contributing the best automated testing for their software.
Want to bring the benefits of peer-to-peer recognition and peer bonuses to your organization? Check out our in-depth peer recognition guide: